Building trust & credibility with your new team

So, you have worked hard and got the job you wanted, congratulations! Now it’s the time to start building trust and credibility within your new team. Your success is based around the value you add to the organisation and its all about the quality of your professional relationships.


So, how do you build that trust? People are not necessarily going to trust you until you trust them. You need to make them feel like you give them the opportunity to let them show you.

Don’t shame and blame - If someone has made a mistake, as they do because we are all human - don’t blame them straight away or in front of others as you may not know what has happened. Also, they will most likely deny it in the future if they have made a mistake, so you don’t want that happening in the future.


Be human – don’t let people see you as just a job description, you don’t need to be chummy but you need to be relatable.


Do you what you say you’re going to do - If you offer to cover their shift or help with a report, make sure you do it. And don’t make promises you can’t keep! It sounds simple but these are the conversations you can’t prepare for.


Role model behaviour - Be a team player and consider the team around you, everyone is always wanting someone that can make their lives that bit easier, ask your team if you can support them with anything. If you have knowledge of something they lack, then don’t be shy and offer to help and show them how to do it.


Don’t repeat what people tell you – if someone trusts you to tell you something about their personal life, whatever happens within work, don’t repeat anything that will damage your working relationship.

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